CERN Accelerating science

Service Incidents

Thursday, August 06 2020, 16:03

Incidents (current & last 24 hours)

Summary Date & time of incident Last updated Service Element Affected Impact on service Status Resolved on Post date
Intermittent Problems accessing Git via kerberos Mon, Oct 7, 10:59 Thu, Oct 10, 14:24 Multiple Services Service is degraded Experts are working on a resolution - Thu, Oct 10, 11:20
Subscribe to Service Incidents

Cleared incidents 2013

Summary Service Element Affected Date & time of incident Impact on Service Resolved on Post date
Central Git Service Not specified Wed, Oct 9, 11:00 Service is degraded Wed, Oct 9, 11:27 Wed, Oct 9, 11:10
CASTOR SRM degraded CASTOR Service Mon, Oct 7, 11:20 Service is degraded Mon, Oct 7, 12:30 Mon, Oct 7, 11:23
EOSPUBLIC outage EOS Service Sun, Oct 6, 11:00 Service is unavailable Mon, Oct 7, 08:15 Mon, Oct 7, 08:31
Kerberos access to Git fails Multiple Services Thu, Oct 3, 17:28 Service is degraded Thu, Oct 3, 17:40 Thu, Oct 3, 17:31
Public Information Screens General issue Public Information Display Service Tue, Oct 1, 09:25 Service is unavailable Tue, Oct 1, 16:30 Tue, Oct 1, 09:28
Commits to Puppet currently not possible Multiple Services Mon, Sep 30, 11:35 Service is degraded Mon, Sep 30, 12:00 Mon, Sep 30, 11:41
Filesystem full on a filer Multiple Services Mon, Sep 30, 09:00 Service is in read-only mode Mon, Sep 30, 09:47 Tue, Oct 1, 10:01
Foreman ENC node returned 404s affecting puppet runs IT Operations Support Service Thu, Sep 26, 10:00 Service is degraded Thu, Sep 26, 10:20 Thu, Sep 26, 10:31
Main CERN Web Site offline Drupal Service Sun, Sep 22, 08:30 Service is unavailable Sun, Sep 22, 09:45 Sun, Sep 22, 09:07
Virtual Machine creation failing on CERN private cloud Server Provisioning Service Fri, Sep 20, 12:02 Service is degraded Fri, Sep 20, 14:00 Fri, Sep 20, 12:05
Network Outage in B613 CASTOR Service Fri, Sep 20, 09:06 Service is unavailable Fri, Sep 20, 14:00 Fri, Sep 20, 10:08
EOSALICE outage EOS Service Wed, Sep 18, 10:00 Service is unavailable Wed, Sep 18, 11:40 Wed, Sep 18, 10:53
Some database services unavailable or service is degraded Accelerator Database Service Wed, Sep 18, 07:40 Service is unavailable Wed, Sep 18, 12:13 Wed, Sep 18, 08:42
Service Consolidation Service affected by routers upgrade Multiple Services Wed, Sep 18, 05:00 Service is degraded Wed, Sep 18, 11:00 Wed, Sep 18, 11:03
Spam from Service-now - Our apologies Service Management Service Tue, Sep 17, 17:54 Service is degraded Tue, Sep 17, 17:55 Wed, Sep 18, 10:57
Problems accessing https://pptevm.cern.ch/ppteu2 Weblogic Service Tue, Sep 17, 11:07 Service is unavailable Tue, Sep 17, 12:05 Tue, Sep 17, 11:11
ServiceNow access to ITIL cut for 15 mins Service Management Service Fri, Sep 13, 10:28 Service is degraded Fri, Sep 13, 10:43 Fri, Sep 13, 11:16
Git DNS lookup failing Not specified Wed, Sep 11, 19:00 Service is unavailable Thu, Sep 12, 09:00 Thu, Sep 12, 09:53
afs240 (hosting atlas + some other afs projects) outage AFS Service Wed, Sep 11, 12:14 Service is degraded Wed, Sep 11, 13:21 Wed, Sep 11, 13:23
Sunrise GSM network disruptions Geneva area (CERN not affected) Mobile Phone Service Wed, Sep 11, 10:15 Service is degraded Wed, Sep 11, 12:32 Wed, Sep 11, 11:17
J2EE Public Service not reachable from outside CERN J2EE Web Hosting Service Mon, Sep 9, 08:30 Service is degraded Mon, Sep 9, 15:30 Mon, Sep 9, 15:13
GIT Service unavailable due to unknown error Under Investigation Fri, Sep 6, 16:08 Service is unavailable Fri, Sep 6, 18:12 Fri, Sep 6, 16:16
VM creation problems on OpenStack Cloud Server Provisioning Service Fri, Sep 6, 15:30 Service is degraded Fri, Sep 6, 18:00 Fri, Sep 6, 16:48
Central ITS (JIRA) service restarted Multiple Services Fri, Sep 6, 13:15 Service is unavailable Fri, Sep 6, 13:50 Fri, Sep 6, 13:46
Intermittent Foreman problems IT Operations Support Service Fri, Sep 6, 13:13 Service is degraded Tue, Sep 10, 15:00 Fri, Sep 6, 13:15
CVMFS NFS volume out of inodes Multiple Services Thu, Sep 5, 04:28 Service is degraded Thu, Sep 5, 07:43 Thu, Sep 5, 07:46
Connections from IN2P3 to lxplus slow. LXPLUS Service Thu, Aug 29, 14:22 Service is degraded Mon, Sep 9, 12:00 Thu, Aug 29, 14:27
main JIRA down (its.cern.ch) JIRA Service Wed, Aug 28, 11:45 Service is degraded Wed, Aug 28, 11:56 Wed, Aug 28, 11:47
Vidyo Internet2 Gateway Down Not specified Tue, Aug 20, 11:09 Service is unavailable Tue, Aug 20, 18:18 Tue, Aug 20, 11:14
DBoD instance: dod_lhcb_sb network problems Database on Demand Service Sun, Aug 18, 09:34 Service is unavailable Sun, Aug 18, 19:35 Sun, Aug 18, 19:37
e-RT not available Administration Database Service Tue, Aug 13, 08:46 Service is unavailable Tue, Aug 13, 09:30 Tue, Aug 13, 08:48
Private switch S513-C-IP28 Not specified Mon, Aug 12, 10:46 Service is degraded Mon, Aug 12, 10:50 Mon, Aug 12, 11:03
EDH unavailable Not specified Tue, Aug 6, 09:45 Service is unavailable Tue, Aug 6, 11:00 Tue, Aug 6, 09:47
Mail Service access problem E-Mail Service Fri, Aug 2, 17:30 Service is degraded Fri, Aug 2, 19:10 Fri, Aug 2, 19:11
CVI Website and SOAP service unavailable Server Hosting Service Fri, Aug 2, 15:24 Service is degraded Fri, Aug 2, 15:41 Fri, Aug 2, 15:25
PuppetDB is currently down Multiple Services Thu, Aug 1, 09:12 Service is unavailable Thu, Aug 1, 10:00 Thu, Aug 1, 09:14
Storage issue affecting CVI VMs hosted on lxbsp0712 Server Hosting Service Thu, Aug 1, 03:27 Service is degraded Thu, Aug 1, 16:30 Thu, Aug 1, 10:25
ATLAS VOMS VO membership not updating VOMS Service Wed, Jul 31, 11:11 Service is degraded Thu, Aug 1, 14:30 Wed, Jul 31, 11:16
CASTORPUBLIC service unavailability Storage Service for Projects & Experiments Mon, Jul 29, 22:00 Service is degraded Tue, Jul 30, 12:00 Tue, Jul 30, 14:45
EOSCMS - repeated namespace crashes EOS Service Fri, Jul 26, 16:00 Service is unavailable Fri, Jul 26, 16:30 Fri, Jul 26, 16:21
Storage problem affecting several Oracle databases Multiple Services Wed, Jul 24, 19:30 Service is unavailable Thu, Jul 25, 00:26 Wed, Jul 24, 21:02
DB On Demand instance 'lcgvoms' unavailable Database on Demand Service Tue, Jul 23, 13:25 Some applications linked to services are unavailable Tue, Jul 23, 14:25 Tue, Jul 23, 14:24
ACCLOG database is down Accelerator Database Service Tue, Jul 23, 11:30 Service is unavailable Tue, Jul 23, 15:40 Tue, Jul 23, 12:19
Backup Service degraded - problem with IBMLIB2 Multiple Services, AFS Service Fri, Jul 19, 14:53 Service is degraded Mon, Aug 19, 16:06 Fri, Jul 19, 14:56
20 SVN repositories awaiting recovery after AFS problem SVN Service Thu, Jul 18, 19:00 Service is degraded Tue, Jul 30, 08:45 Fri, Jul 19, 14:16
ENCVORCL and ENIAAR databases unavailable, TIM and SUSI databases degraded Accelerator Database Service Thu, Jul 18, 09:30 Service is degraded Thu, Jul 18, 10:30 Thu, Jul 18, 09:57
DB On Demand mbsd instance is not available Database on Demand Service Tue, Jul 16, 18:31 Service is unavailable Tue, Jul 16, 21:47 Tue, Jul 16, 18:36
Vidyo Service: Gateway cluster down Conference Rooms Service Tue, Jul 16, 17:08 Service is degraded Tue, Jul 16, 17:46 Tue, Jul 16, 17:11
Connectivity problems for S513-C-IP728 Campus Network Service Wed, Jul 10, 09:46 Service is unavailable Wed, Jul 10, 10:33 Wed, Jul 10, 10:49
EOSATLAS namespace restart EOS Service Tue, Jul 9, 16:40 Service is unavailable Tue, Jul 9, 16:55 Tue, Jul 9, 16:52
TWiki registration Twiki Service Tue, Jul 9, 14:59 Service is degraded Mon, Jul 15, 14:30 Mon, Jul 15, 15:09
Triple disk failure on home user dir server afs135 AFS Service Thu, Jul 4, 20:12 Service is degraded Fri, Jul 5, 14:30 Thu, Jul 4, 20:59
DNS Load-balanced IP aliases not updated Multiple Services Thu, Jul 4, 18:00 Service is degraded Fri, Jul 5, 09:15 Fri, Jul 5, 10:21
afs240 server outage AFS Service Thu, Jul 4, 08:02 Service is degraded Thu, Jul 4, 09:52 Thu, Jul 4, 09:19
3 MySQL databases affected by VM network issue Database on Demand Service Wed, Jul 3, 15:14 Service is unavailable Wed, Jul 3, 15:34 Wed, Jul 3, 15:33
Licence servers affected Electronics Design Software Service Tue, Jul 2, 17:17 Service is degraded Tue, Jul 2, 21:00 Tue, Jul 2, 17:22
GSM coverage problem around LHC7 Mobile Phone Service Tue, Jul 2, 17:00 Service is degraded Tue, Jul 2, 17:15 Tue, Jul 2, 17:06
Virtual Machines affected by hypervisor storage incident Multiple Services Tue, Jul 2, 15:00 Some applications linked to services are unavailable Thu, Jul 4, 10:30 Tue, Jul 2, 15:43
Lost access to three dbod instances Database on Demand Service Tue, Jul 2, 03:00 Service is unavailable Tue, Jul 2, 09:30 Tue, Jul 2, 09:02
susi-test, zora-test and tim-test databases unavailable Accelerator Database Service Mon, Jul 1, 18:07 Service is unavailable Mon, Jul 1, 18:13 Mon, Jul 1, 18:08
Cluster CVICLR01FC crashed Not specified Mon, Jul 1, 09:30 Service is degraded Mon, Jul 1, 17:00 Mon, Jul 1, 10:33
Reduced bandwidth to European Research and Education sites Network Service for Projects & Experiments Thu, Jun 27, 18:00 Service is degraded Thu, Jun 27, 22:17 Thu, Jun 27, 18:16
Problem to connect to the Vidyo meeting Video Conferencing Service Thu, Jun 27, 16:30 Service is degraded Sun, Jun 30, 20:00 Thu, Jun 27, 17:29
Mail Service access problem E-Mail Service Thu, Jun 27, 10:30 Service is degraded Thu, Jun 27, 12:15 Thu, Jun 27, 11:47
Three DBoD instances lost contact due to an issue with the virtualization layer Database on Demand Service Thu, Jun 27, 00:50 Service is unavailable Thu, Jun 27, 09:45 Thu, Jun 27, 08:53
afs server reboot AFS Service Wed, Jun 26, 20:51 Service is degraded Wed, Jun 26, 21:03 Wed, Jun 26, 21:12
Two database instances down. Possible issue with virtualization layer. Database on Demand Service Wed, Jun 26, 15:57 Service is unavailable Thu, Jun 27, 13:15 Wed, Jun 26, 16:00
LCG router rebooted Datacenter Network Service Wed, Jun 26, 14:00 Service is degraded Wed, Jun 26, 14:02 Wed, Jun 26, 14:38
Problem affecting DBOD instances Management Database on Demand Service Wed, Jun 26, 12:32 Service is degraded Wed, Jun 26, 14:15 Wed, Jun 26, 12:37
AFS server outage on afs253 AFS Service Tue, Jun 25, 10:10 Service is degraded Tue, Jun 25, 10:25 Tue, Jun 25, 10:11
Networking issue affecting ACCBMBOO and LBPROD DBOD instances Database on Demand Service Mon, Jun 24, 12:13 Some applications linked to services are unavailable Mon, Jun 24, 12:37 Mon, Jun 24, 17:17
Atlas HC database on demand instance unavailable Database on Demand Service Sun, Jun 23, 05:37 Service is unavailable Sun, Jun 23, 21:00 Sun, Jun 23, 22:42
SLC6 Batch Service degraded Batch Service Sat, Jun 22, 14:00 Service is degraded Mon, Aug 12, 10:00 Mon, Jun 24, 10:59
CVI some VMs with SLC5 not accessible Server Hosting Service Sat, Jun 22, 12:02 Service is degraded Wed, Jun 26, 17:00 Wed, Jun 26, 12:10
EOSATLAS unstable EOS Service Wed, Jun 19, 17:40 Service is unavailable Thu, Jun 20, 01:10 Wed, Jun 19, 18:06
EOSATLAS crash + restart EOS Service Tue, Jun 18, 17:25 Service is unavailable Tue, Jun 18, 17:50 Tue, Jun 18, 17:36
Applications accessing Oracle HR data are getting: "ORA-02046: distributed transaction already begun" error. Multiple Services Tue, Jun 18, 10:27 Service is degraded Fri, Aug 9, 15:34 Tue, Jun 18, 10:29
CVICLR02FC cluster problems Multiple Services Tue, Jun 18, 10:00 Service is degraded Mon, Jun 24, 16:00 Tue, Jun 18, 15:05
CVICLR02FC cluster problems Multiple Services Fri, Jun 14, 11:42 Service is degraded Fri, Jun 14, 17:14 Fri, Jun 14, 11:43
Puppet runs failing IT Operations Support Service Fri, Jun 14, 09:00 Service is degraded Fri, Jun 21, 17:00 Mon, Jun 17, 10:33
Switch crashed service 513-C-IP904 Technical Network Service Thu, Jun 13, 18:09 Service is unavailable Thu, Jun 13, 18:12 Thu, Jun 13, 18:22
Incident with administration part of E-groups application Multiple Services Thu, Jun 13, 10:35 Service is degraded Sun, Jun 16, 09:00 Thu, Jun 13, 10:51
External Connectivity Lost Campus Network Service Tue, Jun 11, 07:30 Service is degraded Tue, Jun 11, 07:50 Tue, Jun 11, 07:59
CVICLR02FC cluster problems Multiple Services Mon, Jun 10, 15:03 Service is degraded Tue, Jun 11, 16:50 Mon, Jun 10, 18:18
SLC6 Batch Service degraded Batch Service Mon, Jun 10, 01:00 Service is degraded Fri, Jun 21, 06:30 Mon, Jun 10, 11:08
GSM services outage in Geneva (voice and data) Not specified, Mobile Phone Service Fri, Jun 7, 15:00 Service is degraded Fri, Jun 7, 15:50 Fri, Jun 7, 15:33
GSM services unavailable in TI2 and SPS5 underground facilities Mobile Phone Service Thu, Jun 6, 12:00 Service is unavailable Fri, Jun 7, 12:00 Thu, Jun 6, 16:23
Problem with AISLogin and Foundation Administration Database Service Thu, Jun 6, 10:45 Service is degraded Thu, Jun 6, 11:30 Thu, Jun 6, 11:19
Problem with Indico Indico Service Thu, Jun 6, 08:30 Service is unavailable Thu, Jun 6, 08:45 Thu, Jun 6, 08:44
Performance problem for CVMFS volumes on filer Not specified Mon, Jun 3, 08:05 Service is degraded Mon, Jun 3, 16:20 Mon, Jun 3, 18:15
Possible network problem in Bldg 513 Multiple Services Thu, May 30, 07:03 Some applications linked to services are unavailable Thu, May 30, 07:30 Thu, May 30, 07:20
Jira its.cern.ch unresponsive JIRA Service Mon, May 27, 11:16 Service is degraded Mon, May 27, 12:22 Mon, May 27, 11:24
AFS home dir server problems AFS Service Sun, May 26, 14:59 Service is degraded Sun, May 26, 15:20 Sun, May 26, 15:01
Foreman service currently unavailable IT Operations Support Service Fri, May 24, 11:45 Service is degraded Fri, May 24, 16:00 Fri, May 24, 11:55
Git not available Multiple Services Fri, May 17, 00:00 Service is unavailable Fri, May 17, 09:00 Fri, May 17, 08:50
Several AIS applications (HR APEX, AIS roles, etc.) are not available Administration Database Service Thu, May 16, 17:30 Service is unavailable Thu, May 16, 21:45 Thu, May 16, 21:50
Foreman, Gitgw and Puppet-managed VM creation unavailable Multiple Services Wed, May 15, 16:04 Service is unavailable Wed, May 15, 17:04 Wed, May 15, 16:09
CVICLR01FC cluster problems Multiple Services Wed, May 15, 15:00 Service is degraded Wed, May 15, 20:16 Wed, May 15, 15:32
DFS Home folders (c, g, h) not available Multiple Services Wed, May 15, 10:00 Service is degraded Wed, May 15, 10:30 Wed, May 15, 10:29
afs900 server outage AFS Service Tue, May 14, 18:11 Service is degraded Tue, May 14, 22:07 Tue, May 14, 22:33
Connectivity lost with service S513-C-IP175 Campus Network Service Tue, May 14, 15:38 Service is degraded Tue, May 14, 16:03 Tue, May 14, 16:28
Intermittent login problems on lxplus.cern.ch LXPLUS Service Tue, May 14, 10:00 Service is degraded Thu, Jul 25, 10:00 Tue, May 14, 11:14
TETRA interruption at Point 5 underground Radio Communication Service Wed, May 8, 17:37 Service is degraded Tue, May 14, 17:02 Wed, May 8, 17:52
Foreman performance problem Not specified Wed, May 8, 14:23 Service is degraded Tue, May 14, 17:00 Wed, May 8, 14:31
Problem with some DB On Demand databases Database on Demand Service Wed, May 8, 09:52 Service is degraded Fri, May 10, 17:00 Wed, May 8, 09:57
ACRON jobs failing on a subset of lxplus nodes Multiple Services Tue, May 7, 11:30 Service is degraded Tue, May 7, 16:40 Tue, May 7, 13:03
Some AIS applications (IMPACT, Qualiac) degraded Multiple Services Tue, May 7, 08:30 Service is degraded Wed, May 8, 15:00 Tue, May 7, 11:50
Performance problems in ACCDB/CERNDB1 database General Purpose Database Service Tue, May 7, 08:30 Service is degraded Wed, May 8, 15:00 Tue, May 7, 16:29
host entries missing from foreman (judy.cern.ch) IT Operations Support Service Mon, May 6, 17:00 Service is unavailable Mon, May 6, 18:25 Mon, May 6, 17:59
ServiceNow very slow Service Management Service Mon, May 6, 15:02 Service is degraded Mon, May 6, 15:28 Mon, May 6, 15:05
Network registration portal unavailable Network Database and Registration Service Mon, May 6, 09:35 Service is degraded Thu, May 9, 09:45 Mon, May 6, 09:45
Reduced Internet bandwidth to European sites Network Service for Projects & Experiments Thu, May 2, 20:00 Service is degraded Fri, May 3, 01:30 Thu, May 2, 22:42
Svnweb slow SVN Service Thu, May 2, 13:43 Service is degraded Thu, May 2, 15:26 Thu, May 2, 13:48
Canon printing problems Printing and Copying Service Tue, Apr 30, 17:30 Service is unavailable Thu, May 2, 09:35 Thu, May 2, 10:14
General purpose network intervention Campus Network Service Tue, Apr 30, 14:00 Service is degraded Tue, Apr 30, 20:30 Tue, Apr 30, 14:15
WIFI issue on MacBooks WIFI Service Mon, Apr 29, 17:22 Service is degraded Wed, Jun 5, 14:00 Mon, Apr 29, 17:25
Incident on the central firewall Campus Network Service Thu, Apr 25, 11:54 Service is degraded Thu, Apr 25, 12:10 Thu, Apr 25, 12:26
JIRA Service degraded due to DB connectivity problem JIRA Service Wed, Apr 24, 17:14 Service is degraded Wed, Apr 24, 17:22 Wed, Apr 24, 17:17
Batch Service currently unstable Batch Service Tue, Apr 23, 11:06 Service is unavailable Tue, Apr 23, 12:57 Tue, Apr 23, 11:09
Power issue at SafeHost Multiple Services Sat, Apr 20, 23:38 Service is unavailable Sun, Apr 21, 01:43 Mon, Apr 22, 12:15
Drupal hosted web sites unavailable Multiple Services Sat, Apr 20, 23:34 Service is unavailable Sun, Apr 21, 04:38 Sun, Apr 21, 12:43
Network Outage in B513 Multiple Services Sat, Apr 20, 17:50 Service is unavailable Sat, Apr 20, 20:20 Sat, Apr 20, 18:52
EOATLAS - unscheduled reboot EOS Service Tue, Apr 16, 15:32 Service is unavailable Tue, Apr 16, 15:55 Tue, Apr 16, 15:34
EOSALICE - unscheduled reboot EOS Service Tue, Apr 16, 15:00 Service is unavailable Tue, Apr 16, 16:05 Tue, Apr 16, 15:01
CMSSW CVS issue AFS Service Mon, Apr 15, 19:22 Service is degraded Tue, Apr 16, 16:00 Tue, Apr 16, 09:32
Some of AIS applications (PPT applications, including IMPACT) are unreachable Administration Database Service Mon, Apr 15, 05:00 Service is unavailable Mon, Apr 15, 09:30 Mon, Apr 15, 07:50
Git service degraded Fri, Apr 12, 09:55 Service is degraded Fri, Apr 12, 10:10 Fri, Apr 12, 09:59
Interruption of service S513-V-IP206 Not specified Thu, Apr 11, 18:10 Service is unavailable Thu, Apr 11, 18:17 Thu, Apr 11, 18:21
Fire alarm in building 513 Multiple Services Wed, Apr 10, 01:00 Service is degraded Wed, Apr 10, 10:43 Wed, Apr 10, 01:51
Jira slow JIRA Service Tue, Apr 9, 10:00 Service is degraded Tue, Apr 9, 15:50 Tue, Apr 9, 14:05
Vidyoportal.cern.ch not reachable Conference Rooms Service Tue, Mar 26, 13:29 Service is unavailable Tue, Mar 26, 15:40 Tue, Mar 26, 13:31
EOSALICE outage EOS Service Mon, Mar 25, 16:05 Service is unavailable Mon, Mar 25, 16:45 Mon, Mar 25, 16:27
IP telephone problem Multiple Services Sat, Mar 23, 00:02 Some applications linked to services are unavailable Sat, Mar 23, 02:40 Sat, Mar 23, 00:23
Print Services not available Printing Service Fri, Mar 22, 03:30 Service is unavailable Fri, Mar 22, 06:30 Fri, Mar 22, 07:11
Network issues impact Lync Lync Service Tue, Mar 19, 11:43 Service is degraded Tue, Mar 19, 12:30 Tue, Mar 19, 11:45
Drupal Infrastructure unavailable Drupal Service Thu, Mar 14, 12:10 Service is unavailable Thu, Mar 14, 13:45 Thu, Mar 14, 13:49
Telecom service incident Mobile Phone Service Wed, Mar 13, 15:24 Service is degraded Wed, Mar 13, 15:40 Wed, Mar 13, 15:27
Service-now OK (outage on 12 March) Service Management Service Tue, Mar 12, 15:20 Service is unavailable Tue, Mar 12, 16:20 Tue, Mar 12, 15:31
LSF Batch Job Dispatch Problem Batch Service Tue, Mar 12, 15:00 Service is degraded Tue, Mar 12, 16:30 Tue, Mar 12, 16:00
Batch master service hardware problems Batch Service Tue, Mar 12, 10:00 Service is unavailable Tue, Mar 12, 11:30 Tue, Mar 12, 10:20
Some Service-Now and Service Desk mails not sent Service Management Service Mon, Mar 11, 10:50 Service is degraded Tue, Mar 12, 11:00 Mon, Mar 11, 15:52
71 Virtual Machines rebooted following storage incident Multiple Services Thu, Mar 7, 13:30 Some applications linked to services are unavailable Thu, Mar 7, 14:05 Thu, Mar 7, 14:15
Telecom services incident Audio Conferencing Service, Fax Service, Fixed Line Phone Service, Mobile Phone Service Wed, Mar 6, 10:30 Service is degraded Wed, Mar 6, 12:00 Wed, Mar 6, 11:19
IT/DB Virtualisation degraded Multiple Services Mon, Mar 4, 12:00 Service is degraded Mon, Mar 4, 13:00 Mon, Mar 4, 12:26
Network incident in building 60 Campus Network Service Wed, Feb 27, 16:30 Service is unavailable Wed, Feb 27, 16:35 Wed, Feb 27, 18:19
Several hyperv machines in No Contact Multiple Services Wed, Feb 27, 04:49 Some applications linked to services are unavailable Wed, Feb 27, 09:44 Wed, Feb 27, 05:08
IT/DB Virtualisation not available IT Administrative Service, IT Database Service Fri, Feb 22, 09:53 Service is unavailable Fri, Feb 22, 10:30 Fri, Feb 22, 10:00
Several DB On Demand instances down Database on Demand Service Fri, Feb 22, 09:40 Some applications linked to services are unavailable Fri, Feb 22, 11:45 Fri, Feb 22, 10:20
TWiki pages. Temporary loss of graphics Twiki Service Fri, Feb 22, 09:36 Service is degraded Fri, Feb 22, 10:30 Fri, Feb 22, 10:39
Lxbatch UNKWN jobs Batch Service Wed, Feb 20, 10:37 Service is degraded Wed, Feb 20, 13:00 Wed, Feb 20, 10:40
Batch System Slow Dispatch Batch Service Sun, Feb 10, 12:00 Service is degraded Sun, Feb 10, 16:00 Sun, Feb 10, 14:42
LCG router in the CC513 Vault incident Multiple Services Sun, Feb 10, 11:01 Service is unavailable Sun, Feb 10, 11:50 Sun, Feb 10, 11:39
TWiki unstable Twiki Service Tue, Feb 5, 14:04 Service is degraded Tue, Feb 5, 14:35 Tue, Feb 5, 14:07
180 VMs affected by hypervisor storage problem Multiple Services Sun, Feb 3, 16:30 Some applications linked to services are unavailable Sun, Feb 3, 18:44 Sun, Feb 3, 18:07
CERNDB1 database services temporarily unavailable Administration Database Service Sun, Feb 3, 05:00 Service is unavailable Sun, Feb 3, 05:54 Sun, Feb 3, 06:33
Batch System Not Dispatching Batch Service Sat, Feb 2, 07:00 Service is degraded Sat, Feb 2, 15:30 Sat, Feb 2, 14:35
Emergency reboot of router in building 32 Campus Network Service Fri, Feb 1, 08:20 Service is unavailable Fri, Feb 1, 08:30 Fri, Feb 1, 08:30
CVS Access cut for short period Multiple Services Fri, Feb 1, 08:00 Service is degraded Fri, Feb 1, 09:30 Fri, Feb 1, 09:51
afs152 outage AFS Service Thu, Jan 31, 20:56 Service is degraded Thu, Jan 31, 21:25 Thu, Jan 31, 21:27
Communication problems with fixed telephones on Meyrin site Fixed Line Phone Service Wed, Jan 30, 15:20 Service is degraded Wed, Jan 30, 16:30 Wed, Jan 30, 15:32
Acron service problems LXPLUS Service Mon, Jan 28, 11:40 Service is unavailable Mon, Jan 28, 14:20 Mon, Jan 28, 13:45
Problem on afs154 AFS Service Thu, Jan 24, 15:28 Service is degraded Thu, Jan 24, 16:11 Thu, Jan 24, 15:30
[Backup Service] - TSM512 and TSM513 down Multiple Services Thu, Jan 24, 11:03 Service is unavailable Thu, Jan 24, 12:30 Thu, Jan 24, 11:09
Emergency reboot of GPN firewall Firewall Service Thu, Jan 24, 08:00 Service is degraded Thu, Jan 24, 09:00 Thu, Jan 24, 09:02
SMS messages not working from ServiceNow Service Management Service Mon, Jan 21, 19:00 Service is unavailable Tue, Jan 29, 14:44 Thu, Jan 24, 13:52
CASTOR performance degradation (CMS, ATLAS) CASTOR Service Mon, Jan 21, 14:00 Service is degraded Tue, Jan 22, 17:00 Tue, Jan 22, 17:31
[Backup Service] One out of two libraries (IBMLIB0) is experiencing problems Not specified Mon, Jan 21, 10:50 Service is degraded Fri, Jan 25, 16:54 Mon, Jan 21, 11:03
[Backup Service] - TSM514 - Temporary access unavailability Not specified Thu, Jan 17, 18:00 Service is degraded Tue, Jan 22, 08:30 Mon, Jan 21, 11:18
EOSCMS unavailable EOS Service Thu, Jan 17, 13:51 Service is unavailable Thu, Jan 17, 14:17 Thu, Jan 17, 14:11
ACRON interruption Multiple Services Wed, Jan 16, 20:09 Service is unavailable Wed, Jan 16, 21:15 Wed, Jan 16, 21:27
EOSATLAS unavailable EOS Service Wed, Jan 16, 10:50 Service is unavailable Wed, Jan 16, 11:10 Wed, Jan 16, 11:17
CERN CA Certificate Revocation List not being updated Certificate Authority Service Wed, Jan 16, 08:00 Service is degraded Sat, Jan 19, 14:00 Mon, Jan 21, 12:46
Network problems due to electrical microcut Network Infrastructure Service Tue, Jan 15, 08:35 Service is degraded Tue, Jan 15, 15:00 Tue, Jan 15, 09:58
SLC6: elrepo repositories unavailable Linux Desktop Service Tue, Jan 15, 04:00 Service is degraded Wed, Jan 16, 08:30 Tue, Jan 15, 15:43
Emergency reboot of TN routers can affect devices on the Technical Network Technical Network Service Thu, Jan 10, 09:30 Service is unavailable Thu, Jan 10, 09:40 Thu, Jan 10, 09:13
ServiceNow logout problems Service Management Service Thu, Jan 10, 07:52 Service is degraded Thu, Feb 14, 09:00 Thu, Jan 10, 08:02
SVN access problem with https Multiple Services Tue, Jan 8, 10:37 Service is degraded Tue, Jan 8, 11:20 Tue, Jan 8, 10:43
Storage connection problems affecting Virtual Machines Multiple Services Sat, Jan 5, 22:05 Service is unavailable Sun, Jan 6, 23:00 Sun, Jan 6, 11:32
SLS degraded between 04/01 19:47 and 05/01 16:00 IT Support Services for IT Operations Sat, Jan 5, 16:09 Service is degraded Sat, Jan 5, 16:09 Sat, Jan 5, 16:19
Incident in Router and Dns Technical Network Service Fri, Jan 4, 01:40 Service is unavailable Fri, Jan 4, 04:30 Fri, Jan 4, 01:50
Accelerator databases unavailable Accelerator Database Service Fri, Jan 4, 00:30 Service is unavailable Fri, Jan 4, 01:55 Fri, Jan 4, 01:04
random disconnections of H323 devices from Vidyo Conference Rooms Service Wed, Dec 12, 17:42 Service is degraded Sat, Jan 19, 00:00 Wed, Dec 12, 17:45
MyTeamWork audioconferencing service - new version installed Fixed Line Telephone Service Fri, Sep 14, 09:02 Service is degraded Tue, Feb 12, 18:45 Fri, Sep 14, 09:07